All Membership Changes, including Freezes and Cancellations, must be submitted by the end of the month in order for it be applied to the next billing cycle.
This Membership Update Request Form is to be used for all Membership Changes, including Freezes, Cancellations, and Billing Information Updates. Freezes and Cancellations are available for current Month-to-Month E.F.T. Members and Climb Team and Club Members who are billed on an ongoing monthly basis ONLY. As per the Prepaid Yearly Membership Contract, freezes and early terminations/refunds are not available to members receiving a pricing discount via their purchase of a Prepaid Yearly Membership. Prepaid Yearly Members are, however, encouraged to use this form to update contact and address information.
As of 11/21/20 there is a $0 freeze fee during Minnesota facility closures. Does not apply to Glendale Heights.