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We are excited that our Bloomington, Duluth, Minneapolis, and Twin Cities Bouldering locations are now open with the following guidelines in place. Our Glendale Heights, IL location opens Monday, July 6th. By reservation or call for walk-ins.

Increased cleaning.

There will be increased cleaning, disinfecting, and decontamination of facilities and equipment by both staff and patrons. We ask that climbers wash or sanitize their hands before and after each climb or belay. We ask that patrons using the fitness facilities wipe down any fitness equipment with disinfectant spray before and after use.

Personal responsibility.

If you feel ill or have displayed any symptoms associated with COVID-19, you MUST stay home.

COVID-19 affects different people in different ways. Infected people have had a wide range of symptoms reported – from mild to severe. The Centers for Disease Control and Prevention (CDC) notes that people with the following symptoms may have COVID-19: Cough, shortness of breath or difficulty breathing, fever (100.4° or higher), chills or shaking with chills, muscle pain, sore throat, and new loss of taste or smell. This is not an all-inclusive list; other less common symptoms have been reported: headache, nausea, vomiting, and diarrhea.

Avoid close contact with people who are sick. Avoid touching your face, eyes, nose, and mouth with unwashed hands. Practice good coughing and sneezing etiquette.

Maintain a minimum of six feet of social distance between you and anyone who is not a member of your family or intimate social circle. Do not touch other people (no handshakes, no hugs, no high fives, etc.). Climbers and belayers should use a "non-contact" double check procedure and continue to maintain six feet of social distance.

Wearing a mask or face covering is REQUIRED in shared spaces and while climbing or exercising. Everyone must provide their own mask. This is a city requirement in St. Paul and Minneapolis. There will be no exceptions.

Wash, sanitize, or disinfect your hands before and after each climb. Sanitizer and disinfectant will be placed throughout the facility.

Climbing by reservation only.

We are open at limited capacity and numbers vary per gym. Certain areas of the gym such as bouldering, fitness, yoga, restrooms, locker areas, etc. may be subject to additional capacity limitations.

Initially, Vertical Endeavors will have reduced hours and will institute a CLIMB BY RESERVATION system in order to manage capacity limitations in our facilities and to manage the new guidelines. This will give us the opportunity to thoroughly clean and disinfect the facility and keep track of who is climbing in the gym at any one time. Members and Non-Members can reserve a 2-hour climbing slot. The final two-hour reservation slot and walk-in will be at 8 pm. No one will be allowed to check into the facility after 8:15 pm.

Members and Non-Members can reserve a spot to climb for themselves and up to four additional participants. They may call ahead or “walk-in” and climb if the facility has not reached its capacity or there are spots available. However, they may be turned away if the facility is at or near their capacity limits.

No cash or check transactions will be accepted at this time, cards only. Every member, customer, and guest must check-in at the front counter with an employee, there will be no self-scan-in.

Upon entering the facility, everyone will have their temperature checked. Anyone with a temperature of 100.4° or higher will not be admitted to the facility. Everyone entering the facility will respond to a daily health screening questionnaire.

Every Member, Customer, and Guest in the Facility must sign a New Waiver and COVID-19-Related Assumption of Risk Statement. You can access this waiver online here and fill it out ahead of time.

Memberships are going to continue to be frozen (with no freeze fee) and on hold (your prepaid annual membership will be extended for the entire time it has been on hold, since March 16, 2020).  Members also have the option to reinstate their memberships. Members and Non-Members can reserve a two-hour spot to climb ahead of time online:

  • Frozen Members* will pay $10 per reservation. Cancellations must be done 24 hours in advance to receive a refund. Climbers who do not show will forfeit their $10.
  • Reinstated Members* will pay a $10 refundable deposit per reservation. Members will be refunded when they check-in. If a member does not show for their time slot, they will be charged the $10.
  • Members can reserve a spot for themselves ($10) and up to four additional people, additional members ($10) or non-members ($15).
  • Non-members will pay $15. (Punch Card holders may use their punch cards). Cancellations must be done 24 hours in advance to receive a refund. Climbers who do not show will forfeit their $15.
  • Any spectators must also reserve a time slot and pay a fee due to capacity limitations.

*Members have the option to pay per 2 hour session OR reinstate their memberships. Members who want to reinstate their membership must sign a Membership Re-Institution Acknowledgement Form, understanding they will not have full access to the facilities, as this does devalue memberships.

CANCELLATIONS: Cancellations must be done 24 hours in advance by calling the facility. Emailed cancellation requests will not be accepted.

Climb safe.

Patrons must change out of street shoes and wash or sanitize hands immediately after entering. Sanitized climbing shoes are still available to rent. Do not share chalk, belay tools, or any other equipment. Chalk bags will not be available to rent.

Do not climb on a route, problem, rope, or auto belay next to one that is already being climbed. Be patient, courteous toward, and aware of other climbers. This will help keep proper social distance for climbers and belayers. Climbing should be limited to one partner, no changing partners or having multiple climbing partners during your climbing session, unless everyone is in the same immediate family or intimate social circle.

Wash or sanitize your hands before and after each route whether climbing or belaying.

Do not congregate in groups without maintaining six feet of social distance. Hangouts, socializing, and beta-talk, should be limited.

REACT

On Friday, June 6, 2020, Minnesota Governor Tim Walz announced Emergency Executive Order 20-74 that allows for “indoor climbing facilities” along with other “(g)ymnasiums, fitness centers, recreation centers, indoor and outdoor sports facilities,” etc. “may open to the general public.”  This reopening must be done “in accordance with industry guidance” with the Stay Safe Minnesota directives (https://staysafe.mn.gov). The leadership and staff of Vertical Endeavors has developed a COVID-19 Preparedness and Reopening Plan after consulting with health, fitness, medical, government, and legal experts.

We have sought guidance from the Climbing Wall Association (CWA), Minnesota Occupational Safety and Health Administration (OSHA) standards, Minnesota Department of Health (MDH) guidelines, and requirements stipulated by the Centers for Disease Control and Prevention (CDC) to develop effective policies, practices, protocols, and conditions to address the concerns of the current pandemic. Our plan includes the following:

  • infection prevention measures;
  • prompt identification and isolation of sick persons;
  • engineering and administrative controls for social distancing;
  • housekeeping, including cleaning, disinfecting and decontamination;
  • communications and training for managers and workers necessary to implement the plan; and
  • provision of management and supervision necessary to ensure effective ongoing implementation of the plan.

Vertical Endeavors Climbing Gyms are committed to providing a healthy and stable workplace for all of our staff and a reliable place for our members, customers, and guests to climb, workout, and enjoy. As a result, we are ready to reopen our Minnesota facilities within the guidelines set forth in the Governor’s Executive Order and Minnesota’s Department and Economic Development (DEED) guidance on safely reopening gyms, studios and fitness centers (https://mn.gov/deed/newscenter/covid/safework/safe-reopening/gyms.jsp). Initially, our facility capacity will be limited to 25% and we must be able to ensure social distancing (a minimum of 6 feet between persons) protocols.  Additionally, we are committed to providing increased and thorough cleaning and disinfection routines. It is a lot of work to get our facilities ready, implement new procedures, and prepare our staff.

Bloomington (9601 James Ave. South, Bloomington, MN 55431)

  • Monday – Saturday: noon – 10 pm (by reservation)
  • Sunday: noon – 6 pm (by reservation)

Twin Cities Bouldering Gym (2550 Wabash Ave., St. Paul, MN 55431)

  • Monday – Saturday: noon – 10 pm (by reservation)
  • Sunday: noon – 6 pm (by reservation)

Duluth (329 South Lake Ave., Duluth, MN 55802)

  • Monday- Tuesday: Closed
  • Wednesday- Saturday: noon – 10 pm (by reservation)
  • Sunday: noon – 6 pm (by reservation)

Our other climbing facilities will open as follows:

  • St. Paul (855 Phalen Blvd., St. Paul, MN 55106) Coming Soon
  • Minneapolis (2540 Nicollet Ave. South, Minneapolis, MN 55404) Opening Friday, June 26th at 12pm
  • Glendale Heights (246 Windy Point Dr., Glendale Heights, IL 60139) Coming Soon

Frequently asked questions.

Please take a couple minutes to read through these Q&As and if you still have questions about Vertical Endeavors' reopening, email us at marketing@verticalendeavors.com. Thanks!

Who can climb?

Everyone! Members, 10-Visit Pass holders, and Non-members may make reservations or walk-in if there are any available time slots. Please call ahead to ask about availability. Members will not be able to utilize guest passes at this time but may purchase additional spots for up to four people when making a reservation. No spectators will be allowed in gym. Due to capacity limitations, everyone entering the facility will be required to pay even if they do not intend to climb.

What is the cost?

Memberships are going to continue to be frozen (with no freeze fee) and on hold (your prepaid annual membership will be extended for the entire time it has been on hold, since March 16, 2020).  Therefore, everyone will have to pay a reduced daily fee to climb. As a benefit to our members, only members can reserve a two-hour spot to climb ahead of time online:

  • Members will pay $10 per reservation.
  • Members can reserve a spot for themselves ($10) and one other person, another member ($10) or non-member ($15).
  • Non-members will pay $15. (Punch Card holders may use their punch cards)

Edit: We have decided to give members the option to pay per 2 hour session OR reinstate their memberships. Members who want to reinstate their membership must sign a Membership Re-Institution Acknowledgement Form, understanding they will not have full access to the facilities, as this does devalue memberships. Members will still pay $10 to reserve a time slot but will be refunded when they check-in. If a member does not show for their time slot, they will be charged the $10. More details for how to reinstate memberships will be coming soon. Thanks!

What is the capacity limit?

Capacity will be limited at each facility. Numbers vary per location. Certain areas of the gym such as bouldering, fitness, yoga, restrooms, locker areas, etc. may be subjected to additional capacity limits.

When will VE be open at normal capacity?

Vertical Endeavors is operating within the executive orders of the Governor, therefore we cannot estimate when we will be open at normal capacity. Keep up to date on our website and social media. We will be posting updates as we get more information. We will be making decisions that take into account the decisions of the Governor, the recommendations of the CDC, and the safety of our staff and patrons.

Do I have to make a reservation or can I walk-in?

We expect to be very busy for the first few weeks after opening. Reservations are strongly recommended and walk-ins will be limited. Call your local gym to check if there are any walk-ins available that day. Do not show up at a gym without calling to check for availability.

Do I have to wear a mask when I climb?

Masks or face coverings are required throughout the facilities. They are required in shared spaces (entrance, front counter, walkways, locker areas, restrooms, etc.). Masks and face covering are also required while climbing or exercising. Everyone must provide their own mask. The cloth face cover is meant to protect other people in case YOU are infected. Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated, or otherwise unable to remove the mask without assistance. Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing. This is a city requirement in St. Paul and Minneapolis. There will be no exceptions.

Will there be classes and lessons?

Yoga, fitness, and climbing lessons will be offered on a limited basis. Only private climbing lessons will be offered at this time. Social distancing and "no touch" requirements must be maintained. Classes and lessons will have reduced capacity limitations. More information on Yoga and Fitness classes will be posted as soon as we make those decisions. Please do not ask about starting dates for those classes.

Will there be groups?

Until further notice, no groups.

Will there be camps, climb teams, or climb league?

Until further notice, no. Camps are cancelled through the month of August as of now.

Can I rent equipment?

Climbing shoes, harnesses, and belay tools will be available to rent and will be disinfected after each use. There will be no chalk bag rentals. Liquid chalk that contains alcohol may somewhat help mitigate the spread of the virus, but most liquid chalk does not reach minimum alcohol content recommended by the CDC. Do not share chalk bags or chalk buckets.

Can I lead climb? Is rope available to use?

Lead climbing is available. Lead ropes may not be shared between groups. Please wash or sanitize your hands before and after climbing or belaying. Customers may bring their own rope for lead climbing, provided it is a minimum of 50 meters, and must present rope for inspection when checking in.

How do I cancel my membership?

All memberships have been frozen during the closures and will continue to be frozen (with no freeze fee). Month-to-Month members have not been charged. Those who have purchased a One Year Membership will have their membership extended for as many days as Vertical Endeavors was closed. Memberships will NOT be reactivated Wednesday, June 10th. Therefore, everyone will have to pay a reduced daily fee to climb. Members can reserve a two-hour spot to climb ahead of time online.

If you still wish to cancel your membership please fill out a Membership Update Request. All Membership Changes, including Freezes and Cancellations, must be submitted by the 1st of the Month in order to be applied to that month’s billing.

Will I have to retest for belay qualifications?

You may have gotten one of our automatic emails saying you have to come in to climb or your qualifications will expire. Retesting will be done on a case by case basis but please be prepared to retest. Proper social distancing will be followed during belay or lead testing. Wear a mask or face covering.

What is happening with my Vertical Endeavors membership as your facilities begin to reopen?

Vertical Endeavors Climbing Gyms (“VE”) provide annual memberships so that participants can enjoy unlimited climbing, pro shop discounts, and exclusive member-only events. Memberships offer all-access to any VE facility anytime or single gym memberships which grants you unlimited access to any single facility of your choice.

On March 17, 2020, VE had to temporarily close due to mitigation efforts and State mandates in response to the COVID-19 pandemic declared by the World Health Organization (WHO). The decision was made to freeze all Month-to-Month, or EFT, memberships and waive the freeze fee for the duration of the closures. Additionally, VE put all pre-paid annual memberships on hold with the understanding that the length of the closure would be added to the end-date of all memberships. Therefore, members would not lose the value of their investment.

On June 10, 2020, VE began to open its facilities with mandated limits on capacity. As a result, a reservation system was instituted to accommodate those limits and the fact that not all of the facilities would be opening at first. Because members would not have complete access to our facilities and capacity limitations could prevent them from climbing when they choose. VE decided to keep memberships frozen and on hold until capacity limits are lifted and all of our facilities can open and accommodate our members. VE also realizes that some of our members will not be able to return at this time, until further pandemic metrics are met, or for various personal reasons.

Because memberships are still frozen and on hold, the reservation process requires a pre-paid daily fee ($10 for current members and $15 for non-members). These fees will allow us to open our facilities on a limited basis while there is no revenue from memberships, groups, etc. If anyone wants to activate their pre-paid annual membership or their Month-to-Month (EFT) membership with an acknowledgement that they understand the current and temporary access limitations, they may do so. Month-to-Month (EFT) memberships will have to pay a prorated amount for access during the current month. For members who activate their membership, they must still pre-pay the $10 reservation fee as a deposit. The fee will be refunded upon check-in. (Note, if the member misses or does not check-in for their reserved session, the fee is non-refundable).

All Monthly EFT Members have been credited for 19 days from March 17th – April 4th. This credit will be applied when your membership is reactivated or may be used toward other purchases including entry fees, rentals, and pro shop items. No refunds will be given. 

What are you doing to clean the hand holds and climbing surface?

We cannot sanitize the hand holds and climbing surface between each person. So, we are asking everyone to diligently wash or sanitize their hands before and after you climb. Avoid touching your face, after you climb, after you cough, sneeze, eat, use the restroom and at other times, or until you can wash or sanitize your hands. Surface contamination is not the main way of viral transmission according to the CDC and medical experts. Therefore, wearing face coverings and diligently washing/sanitizing your hands will go a long way in mitigating potential transmission.

Is there increased ventilation in the facilities?

Yes! Since opening our St Paul facility in 1992, we have used the best HVAC filters for our application. In the furnace filter world, filters are categorized by the MERV rating system. MERV, otherwise known as Minimum Efficiency Reporting Value, is a system used to evaluate the efficiency of an air filter based on how effective it is at catching particles of varying sizes. Basically, the higher the MERV rating, the higher the air filtration capabilities of a particular filter. MERV 8 is what is recommended based on our buildings and HVAC usage. We use MERV 10, which is a better and more robust filter. Higher rated filters are usually only found in hospitals, cleanrooms, and nuclear power plants.

To further increase the filtration of our HVAC systems, we have built or added special “return air” plenums to accommodate multiple filters, instead of just the standard one or two filters on regular commercial HVAC systems. This allows for extra filtration that most other systems do not provide. We have done this to not only increase filtering, but to increase air flow through our systems. This allows us to use the more restrictive MERV 10 filters that allow less air thru the filter but capture more particles/dust. This may sound odd but by using a more restrictive filter we make up for it by using more filters.  In this way we are moving more air and providing more air filtration in our facilities. We originally designed this to better capture chalk dust, but it certainly helps in the new reality of life with COVID-19.

Add to the enhanced air filtration at Vertical Endeavors, the HVAC systems in our facilities have enhanced fresh air capabilities with additional  exhaust fans to move air to a greater degree. We have also instructed our staff to open the doors and garage doors to allow fresh air to flow through the facility in conjunction with our robust exhaust fans. The overall result is fresher air, more air, and better air filtration to enhance your climbing experience.

What if I need to cancel or reschedule my reservation?

Because Vertical Endeavors is operating at reduced capacities the following cancellation and refund policies will be strictly enforced: 

  • Reservations may be cancelled for a full refund up to 24 hours prior to your reservation time. 
  • You may reschedule at no charge prior to the start of your reservation. 
  • After the start of your reserved time you will not be able to reschedule or receive a refund. 
  • Members that miss their reserved time or do not check-in will not be receive a refund of their deposit. 

Cancellations must be done 24 hours in advance by calling the facility. Emailed cancellation requests will not be accepted.