Full Time Assistant Facility Manager

Duties & Responsibilities

  • Work with the Facility Manager to oversee facility operations
  • Must have a passion and dedication to Customer Service
  • Believe, learn, and execute risk management standards of Vertical Endeavors
  • Control inventory and perform monthly physical inventory counts
  • Coordinate and help market a variety of climbing programs
  • Control expenses and maintain profitability
  • Make sure facility inspections are performed on a regular and timely basis
  • Maintain the cleanliness and appearance of the facility
  • Promote team morale and set a positive example for staff
  • Strong commitment to leading by example and showing initiative
  • Facilitate a variety of group climbing events – prior experience preferred
  • Maintain all safety, training and financial documentation
  • Be an inspirational leader of a team of high-performing employees
  • Maintain company policies and procedures
  • Handle unusual circumstances including customer complaints
  • Climbing equipment sales
  • Process daily facility reports
  • Staff Scheduling

Experience and Qualifications

  • 2+ years rock climbing experience required
  • First Aid and CPR Certification required
  • Previous management experience preferred
  • Ability to work in a high traffic facility
  • Knowledge of climbing equipment
  • Must display a dedication to professionalism and integrity
  • Well organized with ability to prioritize, multi-task and make decisions
  • Excellent written and verbal communication skills
  • Employment requires successful background check


  • Work schedule based on the needs of the business, including evening and weekends
  • Must have a valid driver’s license, a vehicle with insurance and good driving record

Benefits and Compensation

  • Pay will be determined by level of experience and qualifications
  • Free membership to the Midwest's premier climbing facilities
  • Substantial gear discounts and employee pro deals
  • Incentive/Bonus program based on facility operation and profitability
  • Retirement Program once eligible
  • Life Insurance
  • Medical & dental benefits

To apply, fill out our general employment application.