Part-Time Staff Member
Mid Shift - Noon-5pm (weekdays)
Closing - 5pm-10pm (weekdays)
Duties + Responsibilities
- Provide exceptional customer service to members and guests
- Prioritize facility presentation by maintaining a clean and organized environment in all areas of the facility throughout each shift.
- Greet customers, check them in, and operate a computerized point-of-sale (POS) system
- Maintain a thorough knowledge of current programs and products
- Communicate clearly with customers, especially during Climber Orientations and Qualifications
- Responsible for Risk Management, Safety, and Floor Supervision
- Schedule, book, and facilitate lessons, clinics, group events, and other programs
- Work with schools, birthday parties, and other groups when scheduled
- Potential to work as a rock climbing instructor and/or youth team coach based on facility needs
Experience + Qualifications
- Strong interpersonal skills and the ability to work with both children and adults
- Friendly, outgoing, and enthusiastic while maintaining the ability to follow and enforce safety rules
- Works well with others and has a desire to foster positive community
- Displays good judgment and a strong work ethic
- Self-motivated individuals with a strong desire to keep learning
- Customer service and sales experience
- 2 years climbing experience preferred
Expectations
- Minimum of 3 shifts per week
- Evening and weekend availability required
- Must be dependable and punctual
- Must display professionalism and integrity
Benefits + Compensation
- Free membership to all Vertical Endeavors’ locations
- Substantial gear discounts and employee pro deals
- Flexible, part-time schedule